Frequently Asked Questions
How long does it take to receive my order?
Depending on peak hours and the amount of items per order, it can take from 10-20 minutes to 50-60 minutes. We only have one chef making all the orders.
Why don’t I see the Giant Salmon Nigiri on the menu?
If you don’t see the Giant Salmon Nigiri on the menu, it means we are sold out for the day, but will have more available the following day, starting at 5pm.
How do I contact Nehmo Bento & Sushi if there is no phone number?
You can message us on Instagram, TikTok, or Yelp. We will try our best to message you back asap, but might take longer during open hours.
What is a ghost kitchen?
Nehmo operates out of a pickup-and-delivery-only kitchen inside South Coast Takeout. There's no dining room, but the food is made fresh to order, just like any restaurant kitchen.
How does pickup work?
Order online or through the kiosk on-site. When your food is ready, you'll get a text with a hyperlink to open your assigned locker. Grab your order and go.
Delivery orders are delivered to the address you designate.
What time do you open?
We open Monday-Saturday from 5pm-1am and Sunday 5pm-9pm. Everything is made fresh starting that evening, which is part of why it's worth the wait.
Can I dine in?
No dine-in or seating. Nehmo is built for pickup and delivery only.
Where are you located?
We're based in Santa Ana, operating out of South Coast Takeout. Here is our full address: 2509 S Broadway Unit K109, Santa Ana, CA 92707.
Is the fish sushi-grade and safe to eat raw?
Yes. All our fish is sourced and handled to sushi-grade standards.
Do you deliver?
Yes, through DoorDash, Grubhub, and Uber Eats. Pickup is also available if you order directly through our ghost kitchen website South Coast Takeout. Click here to Order Now.
Why is pickup cheaper than delivery?
Third-party delivery apps charge fees that we don't control. Ordering pickup directly through our ghost kitchen's site South Coast Takeout is the best value.
Can I customize my order?
Some items allow substitutions. Note any requests at checkout and we'll do our best to accommodate them.
I have dietary restrictions. Can you accommodate me?
We only allow substitutions on some items. Note any requests at checkout and we'll do our best to accommodate them.
Is Nehmo a restaurant or a virtual brand?
Nehmo is a real kitchen with one chef, we just don't have a traditional storefront. Everything is made fresh on-site in Santa Ana.
How do I stay updated on new menu items or availability?
Follow us on social media or check this website, where we post updates on availability and new additions.